We Change Lives
Smartsourcing was founded in 2016 on a simple belief: business should do more. After years in outsourcing, our founder Mike saw the limits of cost-driven, transactional models and set out to build a people-first alternative. What began in Cebu has grown into a trusted partner for scaling businesses, driven by service, trust, and real impact.
Today, we deliver tailored, outcome-driven solutions powered by exceptional Filipino talent, helping businesses grow while creating opportunities that change lives.
Global Expertise,
Local Presence
We combine international expertise with local talent to deliver outsourcing solutions that help businesses scale smarter and grow with confidence.
Values
Our values aren’t just words on a page, they’re the foundation of how we show up every day. They shape how we treat each other, serve our partners, and build a culture that empowers people to grow, perform at their best, and make a real impact.
Respect
Respect shapes who we are and how we work. We're diverse, unconventional, and value equality over hierarchy, no sirs, no ma'ams. We prize leadership anchored in excellence and humility. We treat others as we want to be treated. We're here to serve customers and each other, with everyone having a voice and the power to make an impact.
Learning & Growth
When we apply our core value of Respect, we open ourselves to learning and growth. Growth happens from our hunger and willingness to learn. Learning and Growth takes courage, vulnerability, trust, and patience. It's an attitude we apply to life, the school of life. It allows us to be the best version of ourselves.
High Performance
High performance grows from learning and growth. We don't settle for the status quo or accept mediocrity, we aim for global standards. It means delivering beyond expectations through goal setting, benchmarking, improvement, and healthy competition. We master our craft, shaping our careers, credibility, and reputation.
Accountability
Accountability goes beyond responsibility. Responsibility is doing what's expected; accountability is caring deeply for our team, company, and community. It is stepping up, helping others, and showing authentic leadership, something we all can do. Being accountable means supporting each other every step of the way.
Wellbeing
Wellbeing is a way of life, caring for our mind, body, emotions, and energy so we can face life with calm, joy, and clarity. The pandemic reminded us how delicate this balance is and how we all share responsibility in supporting it. Care for yourself first, so you can better care for others.
Community
Community is at the core of everything we do. We build a supportive, inclusive space that values everyone, our families, teammates, partners, clients, and the wider world. Community guides our decisions and keeps the greater good in mind. Through care, collaboration, and shared purpose, we strive to create lasting, positive impact.
Communities We Serve
At Smartsourcing, our impact extends beyond the office. We are committed to supporting local communities, fostering initiatives that promote education, wellness, and social development.
