Unfair advantage, SME outsourcing, Enterprise outsourcing, Smart outsourcing, Global servicing

Passionate about your business

Our methodology begins with the identification of what roles and tasks can be outsourced to best support your local team to work to their strengths. We analyse your existing workflow and make recommendations about how to structure your outsourcing to maximise productivity and efficiency across different timezones and physical locations.

What is Smartsourcing?

We provide virtual staff who are recruited, trained and managed for performance from the start and for the long term. This is coupled with optimised business analytics and continuous improvement processes to increase your ROI.

DATA SCIENCE
Business Analysis, Business Intelligence design/deployment, ETL/Database design and management.
CREATIVE
All aspects of creative design, edit and management of any print or digital collateral.
REAL ESATE
End-to-end support for sales, property management, trust accounting, conveyancing, and creative.
FINANCE
CPA certified graduates and experienced professionals for bookkeeping, account keeping and compliance.
HR
End-to-end support for recruitment, payroll, and staff performance management.
LAW
Administrative support for contract management and conveyancing.
SOFTWARE DEVELOPMENT
Front end and back end developers, testers, business analysts, UI/UX specialists, copy writers.
IT SUPPORT
Routine system maintenance and updates, installations, configurations, testing, IT helpdesk.

The Smartsourcing Magic

Success with outsourcing is a lot about retaining great people and managing with smart analytics.

Customer Satisfaction
Attendance
Productivity

Simplifying the Complex

The traditional “pay-by-hour” style outsourcing models may seem economical at face value but this excludes the effort to train, monitor and manage the quality of the output. In comparison, our model is a “kaizen” based total quality management approach.

Business continuity with minimal risk
We plan for and advise clients to consider this as part of a business continuity plan. Cross-skilling, up-skilling and co-skilling are important considerations.
Connectivity and technology
Connectivity and technology makes the world a small place. We work with premium software and telecommunication providers to ensure you a high quality experience.
Labour and tax compliance
We manage all payroll, government tax and labour compliance requirements associated with employing and operating a business in the Philippines.
RAPIDLY GROWING GLOBALISATION
Talent knows no boundaries and the true power of a hybrid local and virtual office model is tapping into global talent and making use of currency differentials.
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Smartsourcing is as easy as 1-2-3

1. DISCOVER
We help analyse your existing workflow and make recommendations about how to structure tasks to maximise efficiency for multi timezone and measurability. We document and video all tasks for the Smartsourcing training and workflow.
2. RECRUIT AND TRAIN
At Smartsourcing, we invest heavily in pre-screening, recruitment, training and support to give employees the right support to succeed in a role, and clients the benefits of consistency of personnel and high business continuity.
3. Measure to manage
The more we measure the more we can manage for continuous improving of business processes, speed and quality of tasks. This allows for quick and easy access to monitor all aspects of your virtual staff.

Start Smartsourcing today

    First Name*

    Last Name*

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    Phone

    How can we help you?*

    Australia

    Smartsourcing Solutions Pty Ltd, Level 16, 414 La Trobe Street, Melbourne VIC 3000 Australia

    Philippines

    Smartsource BPO Inc, 8F Crown 7 Building, Juan Luna Avenue Mabolo, Cebu City, 6000 Philippines

    Hong Kong

    Smartsourcing Holdings Ltd, Suite 7B, Pico Tower 66 Gloucester Road, Wanchai, Hong Kong