Our methodology begins with the identification of what roles and tasks can be outsourced to best support your local team to work to their strengths. We analyse your existing workflow and make recommendations about how to structure your outsourcing to maximise productivity and efficiency across different timezones and physical locations.
What is Smartsourcing?
We provide virtual staff who are recruited, trained and managed for performance from the start and for the long term. This is coupled with optimised business analytics and continuous improvement processes to increase your ROI.
The Smartsourcing Magic
Success with outsourcing is a lot about retaining great people and managing with smart analytics.
Simplifying the Complex
The traditional “pay-by-hour” style outsourcing models may seem economical at face value but this excludes the effort to train, monitor and manage the quality of the output. In comparison, our model is a “kaizen” based total quality management approach.