Global Expertise,
Local Presence
We combine international expertise with local talent to deliver outsourcing solutions that help businesses scale smarter and grow with confidence.
The Leadership Team
Our Leadership Team guides Smartsourcing with vision and collaboration, ensuring every partnership and team experience advances our purpose to change lives.
CHIEF EXECUTIVE OFFICER
Mike Selfe
CHIEF EXECUTIVE OFFICER
Mike bears an impressive track record in sales, contact centre management, and enterprise outsourcing. With over 20 years of experience in these domains, he has developed wealth of knowledge and skills that has enabled him to achieve remarkable success in his career. Mike’s experience in this highly competitive industry has been instrumental in shaping the framework for team building and high performance at Smartsourcing. As a natural leader, Mike brings a big vision and a meaningful difference to the executive team.
CHIEF OPERATING OFFICER
Shaun Langdon
Shaun is a global senior executive with over 30 years of leadership experience across international markets. He is known for leading organisations through growth and transformation, with a strong belief that business success is driven by its people. Shaun brings clarity and execution to complex environments, building high-performing teams that deliver lasting results, with senior leadership experience spanning professional services, consulting, and global hospitality organisations.
CHIEF BRAND OFFICER
Tobias Nordstrom
CHIEF BRAND OFFICER
Tobias is a seasoned marketing leader with over 25 years of experience across branding, consumer insights, and strategic communications, having worked with some of Sweden’s leading brands. He is known for translating complex insights into clear, actionable strategies that resonate with audiences and drive meaningful business outcomes, with experience that spans both industry and academia, including teaching roles at leading business and communication schools in Gothenburg and Stockholm. Tobias brings a distinctive blend of creative intelligence and commercial acumen, shaping ideas that connect, perform, and deliver lasting impact.
CHIEF FINANCE OFFICER
Geoff Turner
CHIEF FINANCE OFFICER
Geoff brings deep expertise in governance, risk, and financial management, helping organisations build strong foundations for sustainable growth. With over three decades of international experience across academia, advisory, and executive leadership, he has guided businesses and institutions across multiple global markets. He works closely with leaders to design and implement robust governance frameworks and strategic systems that drive stability, performance, and long-term value.
DIRECTOR OF PARTNER EXPERIENCE
Noemi Basi
Noemi has over 10 years of experience in customer support and client relations, with a Bachelor’s degree in Political Science under her belt. She plays a pivotal role in creating a world-class customer experience for Smartsourcing’s partners. She is responsible for developing and executing the vision and strategy that help businesses upscale and thrive.
MANAGING DIRECTOR – UK
Laura Hill
Laura helps UK businesses scale more effectively by building global teams that unlock capacity and reduce operational drag. With nearly two decades of experience in sales, business development, and market expansion, she has led growth initiatives across the UK technology and services sectors. At Smartsourcing, she leads the UK region, partnering with founder-CEOs to design team structures that drive efficiency, performance, and sustainable growth.
DIRECTOR OF PEOPLE & CULTURE
Mia Cuenco
Mia champions the evolution of our people-first culture, ensuring Smartees feel valued, supported, and empowered to build smarter careers. With over 30 years of experience in HR, organisational development, and strategic leadership, she has been recognised for labour-management excellence and leads culture-building and talent transformation initiatives. At Smartsourcing, she fosters a workplace grounded in care, growth, and purpose, advancing leadership development and people strategy beyond traditional HR.
DIRECTOR OF BRAND & COMMUNICATIONS
Pia Jean Seno
Pia brings purpose to storytelling and drives transformation through strategic communication. With over 15 years of experience across branding, digital marketing, PR, and integrated campaigns, she led initiatives for industries like telecommunications, hospitality, IT, and BPO. At Smartsourcing, Pia unifies communication into a powerful, purpose-driven narrative that enhances our brand across all touchpoints. Recently named one of the Philippines’ Women Leaders for 2025, her leadership amplifies our brand impact and visibility.
CHIEF TECHNOLOGY OFFICER
Marcus Ehrenblad
CHIEF TECHNOLOGY OFFICER
Marcus is a seasoned entrepreneur and C-suite executive whose remarkable three-decade career spans multiple domains. He brings expertise in commercialisation, design, engineering, energy, software, and AI to Smartsourcing. Marcus’s entrepreneurial spirit, strategic vision, and ability to drive innovation and growth underpin Smartsourcing’s success. Additionally, his skilled leadership of Smartsourcing’s infrastructure team ensures a robust technological foundation for all operations.
DIRECTOR OF INFORMATION MANAGEMENT
Mathan Selvarajah
Mathan leads Smartsourcing’s information management strategy, overseeing systems and data analytics to turn insights into impact. He builds scalable solutions that streamline processes, automate tasks, and deliver meaningful business intelligence. With a background in Electrical and Electronic Engineering from Swinburne University of Technology and nearly two decades in reporting, he specialises in translating data into clear, compelling insights. His proactive mindset fosters a collaborative environment where his team thrives.
DIRECTOR OF TECHNOLOGY EXPERIENCE
Kimuel Du
Kim leads Smartsourcing’s technological operations, overseeing software development, cybersecurity, desktop support, and network administration. With over 10 years of industry experience, he brings deep expertise and strategic direction to the role. He is committed to fostering a culture of ownership and collaboration, ensuring Smartsourcing’s technology solutions remain reliable and consistently exceed expectations.
DIRECTOR OF CYBERSECURITY
Brett Hungerford
As Director of Cybersecurity, Brett Hungerford brings deep technical expertise and a strong specialisation in AWS and cloud-based solutions. He is known for designing and delivering tailored cybersecurity and ICT strategies that align with business needs, enabling organisations to optimise their technology investments while managing risk. With a hands-on and solutions-driven approach, Brett supports companies in navigating complex digital environments, strengthening security posture, and driving scalable, resilient outcomes across their infrastructure.
DIRECTOR OF TALENT ACQUISITION
Ivern Bernales
Ivern Bernales is an experienced recruiting leader with extensive exposure to high-volume hiring and corporate and executive search. He has led large-scale recruiting operations across the Philippines, with additional experience supporting offshore hiring initiatives across EMEA and APAC. Ivern is known for driving efficient, scalable talent acquisition strategies, bringing structure, consistency, and strong execution to complex hiring environments.
FINANCE MANAGER
Yam Camarador
Yam is a seasoned finance leader with over 18 years of experience across global organisations and BPO companies. As Smartsourcing’s Finance Manager, she drives financial strategy, ensuring stability, transparency, and sustainable growth. She leads a team that delivers actionable insights, strong governance, and robust financial structures that support every department’s success. Yam aligns financial decisions with the company’s values and long-term vision, while staying grounded through time with family and life in province.
PROJECT MOBILISATION MANAGER
Carlos Mampel
Carlos brings a strong foundation in project management, ensuring projects are delivered on time, within budget, and to a high standard of quality. He holds Master’s degrees in General Business Administration and Management, as well as a Bachelor’s degree in Law. He has also completed over two years of training as an Accountability Coach under Monkhouse & Company. Carlos is deeply committed to both personal and professional growth.
Join Our Team
People first. Growth always. Work that makes a difference.
Let’s grow smarter, together.