Mike bears an impressive track record in sales, contact centre management, and enterprise outsourcing. With over 20 years of experience in these domains, he has developed wealth of knowledge and skills that has enabled him to achieve remarkable success in his career. Mike’s experience in this highly competitive industry has been instrumental in shaping the framework for team building and high performance at Smartsourcing. As a natural leader, Mike brings a big vision and a meaningful difference to the executive team.
Sadaka is an adept problem solver with over 20 years of experience in consultancy, system design, and project management for business intelligence and data warehousing-related projects. She is a highly skilled professional, who has worked with start-ups and ASX listed businesses across a diverse range of industries, including technology, banking, mining, and real estate. Her expertise in these areas has helped Smartsourcing develop innovative solutions that engage users and drive business outcomes.
Marcus is a seasoned entrepreneur and C-suite executive with a remarkable career spanning over three decades. Throughout his life, he has demonstrated a unique blend of expertise in multiple domains, including commercializing, design, engineering, energy, software, and AI companies. His entrepreneurial mindset, strategic vision, and ability to drive innovation and growth have been critical to the success of Smartsourcing.
Noemi has over 10 years of experience in customer support and client relations, with a Bachelor’s degree in Political Science under her belt. She plays a pivotal role in creating a world-class customer experience for Smartsourcing’s clients. She is responsible for developing and executing the vision and strategy that help businesses upscale and thrive.
Ben is the heart of Smartsourcing. With over 15 years of experience in the Business Process Outsourcing (BPO) industry and a Master’s degree in Business Management, Ben played a huge role in growing Smartsourcing’s workforce from a humble team of 10 VAs to over 400+ employees in just a little over 5 years. He is responsible for the company’s business development, recruitment, and innovation processes.
Carlos is a noteworthy expert with a strong background in project management. As a key member of the Smartsourcing team, he is responsible for ensuring that all projects are completed on time and within budget, while maintaining a high standard of quality. Carlos holds Master’s degrees in both General Business Administration and Management, as well as a Bachelor’s degree in Law. On top of that, he has undergone over 2 years training as an Accountability Coach under the guidance of Monkhouse & Company. Carlos is also passionate about personal and professional development.
Court is a senior finance executive and United States Certified Public Accountant with over 17 years’ experience. Court’s held senior finance roles with ASX listed businesses Vicinity Centres, Federation Centres and Centro Properties Group as well as EY in both Australia and the United States.